Term & Conditions
Effective Date: July 15th, 2025
Welcome to Tonochi! By accessing or using our website and purchasing our products, you agree to be bound by the following terms and conditions. Please read them carefully.
1. Company Information
Tonochi
899 Pine Street
San Francisco, CA 94108
United States
2. Orders & Payments
All orders are subject to acceptance and availability. Prices are listed in USD and may be subject to taxes and shipping fees.
We accept major credit cards and secure payment methods.
Customers are responsible for providing accurate billing and shipping information.
3. Shipping & Delivery
We aim to ship all orders promptly. Delivery times may vary depending on your location. Once your order has shipped, you’ll receive a confirmation email with tracking details.
Please see our Shipping Policy for full details.
4. Returns & Exchanges
If you’re not happy with your purchase, you may return unused and unopened products within 30 days of delivery, in their original packaging.
⚠️ For hygiene and safety reasons, opened or used oral-care products (such as toothbrushes or floss) cannot be returned.
Please see our Refund Policy for full details.
5. Intellectual Property
All content on this website, including product names, designs, images, and text, is the intellectual property of Tonochi and may not be used or reproduced without permission.
6. Limitation of Liability
Tonochi products are intended for personal use and are not a substitute for professional dental advice. Always follow product instructions and consult a dentist if needed.
Tonochi is not liable for any indirect, incidental, or consequential damages. Our liability is limited to the purchase price of the product.
7. Privacy
We respect your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.
8. Governing Law
These Terms & Conditions are governed by the laws of California, USA. Any disputes will be resolved in the courts of San Francisco, California.
9. Changes to Terms
We may update these Terms & Conditions from time to time. Any changes will be posted on this page, and continued use of the site constitutes your acceptance of those changes.
Need help?
Contact us at team@tonochi.us if you have any questions about these terms or your order.